Question 1

What is database reactivation?

Accepted Answer

It is the process of reconnecting with leads and past customers already held by your business, with the aim of restarting relevant conversations and creating new opportunities.

Question 2

How large does our database need to be?

Accepted Answer

There is no universal minimum. Fit depends on database quality, customer value, audience relevance and how many contacts can be approached responsibly.

Question 3

Will the messages sound automated?

Accepted Answer

The campaign is built around natural language, your brand voice and clear conversation rules. Messaging should always be approved before launch.

Question 4

How quickly can we launch?

Accepted Answer

Timing depends on data readiness, integrations, compliance review and campaign approval. A simple pilot can usually be prepared faster than a multi-segment rollout.

Question 5

Can you work with our CRM?

Accepted Answer

This depends on your current platform and access. Integration requirements are confirmed during discovery.

Question 6

How do you protect customer data?

Accepted Answer

The final process must use documented access controls, clear data roles, appropriate retention and compliant opt-out handling. Exact claims should match the systems actually deployed.

Question 7

What results should we expect?

Accepted Answer

Results vary by offer, database quality, market and sales process. Flora Labs agrees measurable campaign objectives with you without guaranteeing outcomes.